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Dec 2019

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18 Dec 2019

Bus pass delay assurance

Transport for Wales (TfW) has told people waiting for electronic bus passes — which come into force on Wednesday 1st January 2020 — that they can use their old passes until the end of February.

In September, Age Cymru and the Older People’s Commissioner voiced concerns, after the website handling renewals for 750,000 people crashed due to demand.

Conwy
TfW plans to modernise bus travel
(Credit: Getty Images)

Transport for Wales said well over 500,000 people had now applied, with thousands of cards sent out every week.

TfW has urged eligible people to apply for the new-style pass as soon as possible.

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